Creator Hub

How do I cancel my subscription?

Higgsfield2 min

Canceling turns off auto-renewal: your subscription stays active until the end of the paid period, then your account moves to the free tier. Cancel from Manage Account → Subscription → Plan Settings → Manage Subscription → Show → Cancel Subscription. Canceling doesn't delete your account or your generations.

What does canceling mean?

Canceling turns off auto-renewal. Access remains active until the end of the current paid period. After that, no further charges are made and your account switches to the free tier.

Canceling is not the same as requesting a refund: no money is returned automatically. See How do I request a refund? And if your goal is to reduce costs while keeping access to the full model lineup, consider downgrading instead. See How do I upgrade or downgrade my plan?

How do I cancel?

  1. Click your avatar and select Manage Account.
  2. Open Subscription and scroll to the Plan Settings section at the bottom.
  3. Open Manage Subscription, select Show, then Cancel Subscription.

How do I cancel a Team or Scale plan?

Team, Scale, and Enterprise subscriptions are canceled by the workspace Owner from the Organization settings. For the exact path and what happens next, see What team and business plans does Higgsfield offer?

What happens to my credits when I cancel?

What happens to my credits when I cancel?

Credit type

On cancellation

After paid period ends

Subscription credits

Active until end of paid period

Expire permanently

Credit Packs

Stay available on the free plan

Usable on free-plan models until the 90-day validity ends

Auto-Refill credits

Stay available on the free plan

Usable on free-plan models until the 90-day validity ends

Promo credits

Stay available on the free plan

Usable on free-plan models until their expiry date

Boost Credits

Stay available on the free plan

Usable on free-plan models until the 90-day validity ends

Credit Pack credits are not lost when you cancel: they stay available on the free plan, and you can spend them on the models the free plan includes. The 90-day validity timer keeps running as usual. For the full breakdown, see Do my top-up credits expire, and what happens if I cancel?

Got any questions left?

No. Your subscription stays active until the end of the current paid period.

No. Canceling turns off auto-renewal and doesn't delete your account or your generations. If the account stays inactive for a long time, older content may be moved to cold storage under the Terms of Use, but it isn't deleted. If you want to remove everything, that's a separate action: see How do I permanently delete my account?

Yes. Subscription credits expire permanently at the end of the paid period.

No. Credit Pack credits stay available on the free plan for the rest of their 90-day validity period, and you can spend them on the models the free plan includes.

No. Auto-Refill stops triggering once the subscription is canceled.

Cancellation does not include a refund. See How do I request a refund?

Yes, at any time from the Pricing page.

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by Higgsfield